Frequently Asked Questions

If the unit is installed and working properly, there is no smell whatsoever in or around the unit or the drain field.

All of our units are supplied with detailed siting and installation instructions; however we do strongly recommend that installation is performed by suitably qualified personnel with appropriate handling equipment.

Local regulations vary greatly. It is your responsibility to ensure that the installation and designed usage complies with all regulations for your area.

NO. The blower must work continuously. For further details please refer to the Owner's Manual.

Depending on the model, power consumption of the air compressors range from 40W – 125W.

There are no visible parts situated above ground other than the inspection cover. Please refer to Home Page image as an example.

We offer a two year warranty against defects in materials and construction, a limited lifetime warranty on the systems structure, and a one year warranty on the compressor. Coverage details are set out in our owner’s manual.

Bluewater certified contractors maintain and service your unit for the first two years at no extra cost to the owner. We offer an extended service plan once the warranty has expired. All the maintenance requirements are set out in detail in the owner’s manual.